POPIA Privacy Policy
POPIA Privacy Policy – Integrated Packhouse Solutions (IPS)
1. Introduction
Integrated Packhouse Solutions (IPS) respects your privacy and is committed to protecting your
personal information. This Privacy Policy explains how we collect, use, store, and protect your
personal information when you interact with our website, e-commerce platform, products, and
services.
By using our website or placing an order with IPS, you agree to the practices described in this
policy.
2. Personal Information We Collect
When you use our e-commerce platform, we may collect the following information:
* Full name and surname
* Contact details, including telephone number and email address
* Delivery and billing addresses
* Company details (where applicable)
* Payment and transaction information
* Order history and product preferences
* Communications and enquiries submitted to IPS
We only collect information that is necessary to provide our products and services efficiently.
Company Registration number: 2022/636881/07. IPS is a Private Company.
Visit us at www.integratedpackhousesolutions.com
3. How We Use Your Personal Information
IPS may use your personal information to:
* Process and fulfil orders.
* Arrange delivery of purchased products.
* Communicate regarding orders, invoices, returns, warranties, and customer support.
* Process payments and prevent fraudulent transactions.
* Improve our products, services, and customer experience.
* Send marketing communications where you have provided consent.
* Maintain accurate business and legal records.
4. Sharing of Personal Information
IPS will not sell, rent, or trade your personal information.
Your information may only be shared with trusted third parties where necessary to provide our
services, including:
* Payment service providers.
* Delivery and courier partners.
* Service providers assisting with website, IT, or business operations.
* Legal or regulatory authorities where required by law.
All third parties are expected to handle personal information responsibly and securely.
5. Protection of Personal Information
IPS takes reasonable technical and organisational measures to protect your personal
information against:
Company Registration number: 2022/636881/07. IPS is a Private Company.
Visit us at www.integratedpackhousesolutions.com
* Loss or theft.
* Unauthorised access.
* Misuse or disclosure.
* Unlawful processing.
While IPS takes reasonable precautions, no online transmission or storage system can be
guaranteed to be completely secure.
6. Your Rights Under POPIA
In accordance with POPIA, you have the right to:
* Request access to the personal information IPS holds about you.
* Request correction or updating of inaccurate information.
* Request deletion of personal information where legally permitted.
* Object to certain types of processing.
* Withdraw consent for direct marketing communications.
Requests can be submitted using the contact details below.
7. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, analyse
website traffic, and assist with website functionality.
You may adjust your browser settings to manage or disable cookies; however, this may affect
certain website features.
Company Registration number: 2022/636881/07. IPS is a Private Company.
Visit us at www.integratedpackhousesolutions.com
8. Retention of Personal Information
IPS will retain personal information only for as long as necessary to:
* Provide requested services.
* Comply with legal, accounting, and regulatory obligations.
* Resolve disputes and enforce agreements.
When information is no longer required, it will be securely deleted or destroyed.
9. Marketing Communications
With your consent, IPS may contact you with information regarding:
* New products.
* Promotions.
* Industry updates.
* Business announcements.
You may unsubscribe from marketing communications at any time.
10. Changes to This Privacy Policy
IPS reserves the right to update this Privacy Policy from time to time. Any changes will be
published on our website with the updated effective date.
Company Registration number: 2022/636881/07. IPS is a Private Company.
Visit us at www.integratedpackhousesolutions.com
11. Contact Information
For any privacy-related queries, requests, or concerns, please contact:
Information Officer
Integrated Packhouse Solutions (IPS)
Email: monica@integratedpackhousesolutions.com
Phone: 082 719 0371
Company Registration number: 2022/636881/07. IPS is a Private Company.
